Complaints Policy

Tages Capital LLP always aims to provide the highest quality of service, but occasionally we may fall short of this goal and a client may express dissatisfaction. You should contact us immediately if you are dissatisfied with any aspect of the AIF management services provided to you by Tages Capital LLP. You can complain in person to your usual Tages Capital LLP contact, or write directly to the Compliance Officer at Tages Capital LLP, 39 St James’s St, London SW1A 1JD or e-mail enquiries@investcorptages.com or call +44 (0)20 3036 6051.

Tages Capital LLP takes every complaint seriously and aims to resolve all complaints fairly and in a timely manner. Your complaint will be handled in accordance with the relevant FCA rules, which may differ depending upon your status. Tages Capital LLP has a written internal complaints handling policy, as required by the FCA rules, a copy of which can be provided to you by Tages Capital LLP upon request. In the event you should have cause for complaint about the AIF management services provided to you by Tages Capital LLP, a copy of the policy will be sent to you.

In the event that Tages Capital LLP fails to resolve a complaint to your satisfaction, or if Tages Capital LLP fails to do so within eight weeks of receiving your complaint, you may be entitled to refer your complaint to the Financial Ombudsman Service, Exchange Tower, Harbour Exchange Square, London E14 9SR, Telephone: 0800 023 4567 or at www.financial-ombudsman.org.uk.

You should contact us immediately if there is any aspect of the provision of the MiFID investment services provided by Tages Capital LLP that you are dissatisfied with. Tages Capital LLP takes every MiFID complaint seriously and your complaint will be handled in accordance with the relevant FCA rules. Tages Capital LLP has a written internal complaints handling policy, as required by the FCA rules, a copy of which can be provided to you by Tages Capital LLP upon request from the Compliance Officer at the above address.

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Investcorp-Tages Website Terms of Use

Compliance

The Tages Capital element of this website (“website” or “site”) is issued by Tages Capital LLP (“Tages Capital”) which is authorised and regulated by the UK Financial Conduct Authority (Register number 563369). Tages Capital is incorporated in England and Wales under registered number OC364873 with registered office 39 St James’s Street, London, SW1A 1JD.

Tages Capital LLP’s VAT number is 119 8245 00.

Queries in relation to this website can be sent to clientservices@InvestcorpTages.com. However, do not use this email address in relation to any investment or other business correspondence.

Professional investors

The content of this site is aimed at professional investors who meet:

the Financial Conduct Authority definitions of Eligible Counterparty or Professional Client (together “professional investor”; or
fall into one of the categories of person listed in FCA Handbook COBS 4.12; Click here to access FCA Definitions

If you are not a professional investor, please exit the site. Information on this site is unsuitable for and should not be relied upon by any Retail client. If you have any doubts about your status, please contact Richard.Silver@InvestcorpTages.com.

By accessing any page of this site, you agree to be bound by the Terms below. If you do not agree to the Terms, please exit the site. This page is designed to filter out unsuitable categories of investors from accessing the site and as such Tages Capital cannot be responsible for any explicit or implicit misrepresentations you may make in gaining unauthorised access to the site.

Solicitation

The site does not constitute an offer by Tages Capital to enter into any contract / agreement nor is it a solicitation to buy or sell any investment. It should not be used for the purpose of an offer or solicitation in any jurisdiction or in any circumstances in which such offer or solicitation is unlawful or not authorised. Investors must inform themselves about the laws which are in force in their country or jurisdiction. You should ensure that you are legally allowed access to this website and its contents in the country from which you connect.

Investment risk

There are significant risks associated with investments in collective investment schemes and other financial instruments. Investment in such schemes is intended for sophisticated investors who can accept the risks associated with such an investment, including a substantial or complete loss of their investment. Schemes may be permitted to and use gearing as an investment strategy. The effect of such gearing is that movements in the price of the schemes will be more volatile than the movements in the prices of their underlying investments.
Past performance is not a guide to future performance and your entire investment is at risk of loss. The value of investments and any income derived from them can go down as well as up and the value of an investor’s investment may be extremely volatile and be subject to sudden and substantial falls. The prices of commodities contracts and all derivatives instruments, including futures and options, are highly volatile. Certain investment positions may be illiquid. The funds may invest in securities of financially troubled companies, illiquid over-the-counter securities and non-publicly traded securities.

Investment in a fund with exposure to emerging markets involves risk factors and special considerations which may not be typically associated with investing in more developed markets. Political or economic change and instability may be more likely to occur and have a greater effect on the economies and markets of emerging countries. Adverse government policies, taxation, restrictions on foreign investment and on currency convertibility and repatriation, currency fluctuations and other developments in the laws and regulations of emerging countries in which investment may be made, including expropriation, nationalisation or other confiscation could result in loss to the fund.

Income from investments may fluctuate. Changes in rates of exchange may have an adverse effect on the value, price or income of investments. You should be aware that investments in higher yielding bonds issued by borrowers with lower credit ratings may result in a greater risk of default and have a negative impact on income and capital value. Income payments may constitute a return of capital in whole or in part. Income may be achieved by foregoing future capital growth. Fund charges may be applied in whole or part of capital, which may result in capital erosion.

The foregoing list of risk factors is not complete, and reference should be made to the funds’ constitutional documents, KIIDs and application forms.

Please note, the investment products mentioned on the UCITS Funds page of the website are directed only at those who are Eligible Counterparties and Professional Clients as defined by the Financial Services and Markets Act 2000 of the United Kingdom.

Liability

By proceeding you agree, so far as this is permitted under the provisions of the UK regulatory system, to the exclusion by us of any liability, including without limitation that arising from any loss of profit or any other damage direct or consequential, in respect of any errors and/or omissions by us and/or any relevant third parties in respect of the content.

The contents of this site are based upon sources of information believed to be reliable, however, save to the extent required by applicable law or regulations, no guarantee, warranty or representation (express or implied) is given as to its accuracy, suitability, reliability, completeness, performance, fitness, freedom from viruses or timeliness of the content or services contained in this website. Tages Capital, its members, officers and employees do not accept any liability or responsibility in respect of the information, or any views expressed herein.

Tages Capital accepts no liability for any loss or damage of any nature whatsoever, whether directly arising from accessing, using, consulting or navigating this site or any parts of contents thereof, or from links to other websites.

If you have accessed this site using a link from another site, Tages Capital does not accept any liability or responsibility for the accuracy of information contained within the sites of other providers who have links to any pages of this site or to whom this site is linked. The creation of links to this site is prohibited without our prior express permission.

All the information and opinions on this website are provided by Investcorp-Tages for general information purposes only. We make every effort to ensure that the information on this website is accurate and complete at the time of its publishing. Any view or opinion expressed on this website is subject to amendment without notice. We cannot guarantee that the information on this website has not been altered as a result of technical malfunctions. We accept no liability for any loss or damage of any nature whatsoever, whether direct arising from accessing, using, consulting or navigating its website, or from links to other websites.

Notice to persons in the United States

The information contained in this site about Tages Capital is not directed to any person in the United States. The provision of the information in this site does not constitute an offer of securities to any person in the United States or to any U.S. Person. Shares in the funds have not been, and will not be, registered under the US Securities Act of 1933, as amended (the “1933 Act”), or qualified under any applicable state statutes, and the Shares may not be offered, sold or transferred in the United States of America (including its territories and possessions) or to or for the benefit of, directly or indirectly, any US Person, except pursuant to registration or an exemption. The funds are not, and will not be, registered under the US Investment Company Act of 1940, as amended (the “1940 Act”), and investors will not be entitled to the benefit of such registration. Consequently, it cannot be offered for sale or be sold in the USA, its territories, possessions or protectorates under its jurisdiction, nor to nationals, citizens or residents in any of those areas. The funds may make a private placement of the Shares to a limited number or category of US Persons.

Complaints

Tages Capital maintains a complaints handling policy and procedures in accordance with which it handles complaints, including complaints made by complainants who are eligible to bring a complaint before the Financial Ombudsman Service, the independent statutory dispute-resolution body for the financial services industry in the United Kingdom.

Copyright / trademarks

Tages Capital is a registered trademark.

Tages Capital owns all copyright and other intellectual property rights in this website and all of its content. It is forbidden to reproduce (in full or in part), publish, amend, transfer, create a link to or use this site for any public or commercial purposes without the prior consent of Tages Capital.

Advice

No information contained in this site should be deemed to constitute the provision of financial, investment, taxation or other professional advice in any way. Investors should obtain professional financial advice before proceeding with any investment.

Taxation

Taxation will depend on individual financial circumstances and the country of residence. Investors should obtain professional advice on taxation where appropriate before proceeding with any investment.

Cookies

This website does not capture, collect or store any personal data of any kind. This site stores cookies on your computer for certain aspects of site functionality only.

A “cookie” does not allow us to identify you, but stores information about navigation through our website (such as pages already visited, time and date of visit) which we can remember during the user’s next visit to the website in order to improve browsing experience.

By accepting these terms and conditions you will be consenting to the storage of cookies on your computer. Further information about our use of cookies can be found here.

Law and jurisdiction

These terms and conditions shall be governed by and interpreted in accordance with English law and the courts of England shall have exclusive jurisdiction to hear all disputes arising in connection with them or your use of the website.

Changes to website terms

Please read these terms and conditions carefully; they may be changed, amended or modified without notice to you. Your continued use of the site following any changes will be deemed to indicate that you accept such changes. If you do not agree to the modified terms and conditions, you should cease use of the website.

Acceptance of terms

Click the box to confirm your acceptance of these terms and conditions.

By clicking accept:

I confirm I am a professional investor as defined in these terms. I also acknowledge and agree to the terms and conditions above. I undertake to access the information contained in this website for my personal use and not for commercial use.

I confirm that I am aware of the laws in my own jurisdiction relating to the provision and sale of funds and related financial services products and I warrant and represent that I will not pass on or utilise the information contained in this website in a manner that could constitute a breach of such laws by Investcorp-Tages or any other person.

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